Terms of Service

Version: 2026-04-07

In the event of any conflict between the German and English versions of these Terms of Service, the German version shall prevail.

1. Scope

These Terms of Service ("Terms") govern the use of the software-as-a-service platform ("Service") provided by Nuqo GmbH, Körnerstrasse 10, 13585 Berlin, Germany ("Nuqo", "we", "us") at app.nuqo.io and backend.nuqo.io.

The Service is intended exclusively for businesses (Unternehmer within the meaning of § 14 BGB). By registering for or using the Service, you confirm that you are acting on behalf of a business entity.

2. Contract formation

The contract between you and Nuqo is formed upon registration of a user account and acceptance of these Terms. Acceptance is effected by actively checking the agreement checkbox during registration.

3. Service description

Nuqo provides a web-based platform that supports wire harness manufacturers in quote generation. The Service includes in particular:

  • Extraction and structuring of bills of materials (BOM) and specifications from uploaded documents
  • AI-powered analysis of technical drawings and documents
  • Automated quote generation based on configurable pricing rules
  • Management of inquiries and quotes

4. Confidentiality

Both parties undertake to treat all confidential information of the other party disclosed in connection with the use of the Service as confidential and not to disclose it to third parties, unless this is necessary for the provision of the Service.

4.1 Confidential information

Confidential information includes in particular: bills of materials, technical drawings, specifications, pricing calculations, customer information, request for quotation (RFQ) data, and all other business or technical information transmitted in connection with the use of the Service.

4.2 Obligations of Nuqo

Nuqo undertakes to use your confidential information solely for the purpose of providing and improving the Service. Nuqo implements appropriate technical and organisational measures to protect your data.

4.3 Sub-processors

To provide the Service, Nuqo engages sub-processors, in particular for AI-powered document processing (e.g. OpenAI / Azure OpenAI, Google Gemini), file storage (Cloudflare R2), database hosting (Neon), and email delivery (Mailgun). A complete list of sub-processors is available in our Privacy Policy. Uploaded documents (BOMs, drawings, specifications) are transmitted to these AI service providers for processing.

4.4 Exceptions

The confidentiality obligation does not apply to information that (a) was already publicly known at the time of disclosure, (b) becomes publicly known without the fault of either party, (c) was already known to the receiving party prior to disclosure, or (d) must be disclosed due to a legal obligation.

4.5 Duration

The confidentiality obligations apply for the duration of the use of the Service and three (3) years thereafter.

5. Usage rights and intellectual property

Nuqo grants you a non-exclusive, non-transferable right to use the Service as intended during the term of the contract. All rights to the platform, including software, algorithms, and user interface, remain with Nuqo.

You retain all rights to the data and documents you upload. You grant Nuqo a right, limited to the term of the contract, to process this data for the purpose of providing the Service.

6. User obligations

  • You are responsible for the accuracy of the data you provide.
  • You may not use the Service for unlawful purposes.
  • You must keep your access credentials confidential and protect them from third-party access.
  • You ensure that you are authorised to upload the data you provide to the Service (in particular RFQ data from your customers).

7. Data protection and data processing

Nuqo processes personal data in accordance with the Privacy Policy. To the extent that Nuqo processes personal data on your behalf, the terms of the Data Processing Agreement (DPA) apply. By accepting these Terms, you also accept the DPA.

8. Limitation of liability

Nuqo shall have unlimited liability for intent and gross negligence, as well as for injury to life, body, or health. In the case of simple negligence, Nuqo shall only be liable for the breach of material contractual obligations (cardinal obligations), with liability limited to the typical, foreseeable damage.

Quotes and calculations generated by Nuqo serve as a support tool and do not replace the user's own independent review. Nuqo is not liable for the accuracy of automatically generated quotes.

9. Term and termination

The contract is concluded for an indefinite period and may be terminated by either party with 30 days' notice to the end of a calendar month. The right to extraordinary termination for good cause remains unaffected.

Upon termination of the contract, your data will be deleted in accordance with the Privacy Policy, unless statutory retention obligations apply. Upon request, we will provide your data to you in a commonly used format.

10. Changes to Terms

Nuqo reserves the right to amend these Terms with reasonable advance notice. Material changes will be communicated to you by email or upon next use of the Service. Continued use of the Service after notification and renewed acceptance constitutes acceptance of the amended Terms.

11. Data subject rights

Requests relating to your rights as a data subject under the GDPR (access, erasure, data portability, etc.) should be directed to info@nuqo.io.

12. Final provisions

The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Berlin, to the extent permitted by law.

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions shall remain unaffected.